Dr.Herbst & Partners - Your family practitioners
Administrative detail


The business side of the practice is taken care of by Jolanda and Suzette, with the help of an outside practice manager. In order to effectively manage this area and avoid misunderstandings, some guidelines and policies are in place.



A new patient to the practice will go through the following steps:
  • Registration – Please complete a registration form upon arrival, or online beforehand to expedite the process.here

  • Please make sure all details are correct, as we are 100% dependant on the information we receive from you. Also inform us if there are changes in your information at any stage, to keep us updated. Adri is in charge of maintaining an updated database, so you can contact her in the accounts department or at info@herbstpartners.co.za.

  • Your first visit has to be paid in cash. Subsequent visits will be claimed from the medical aid (if available). If you prefer to pay immediately and claim from the medical aid yourself, please let us know upon registration.

  • After a visit, always enquire at the accounts department whether there are any co-payments to be made.

  • Payments can be made by cash, cheque, credit card or EFT.

  • Our banking details are:
    • Herbst and Partners,
    • ABSA
    • Branch: Somerset West
    • Branchcode: 334712
    • Account no: 2900280338

  • For EFT payments please specify your file number, as printed on your invoice, as reference.

  • Unlimited credit is unfortunately not available and credit will be managed according to the following policy: CREDIT POLICY

  • If an account falls into arrears, payments can be arranged with Suzette (accounts@herbstpartners.co.za.co.za), according to
    the standard policy: PAYMENT POLICY

 

 

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